Wednesday, January 11, 2023

Pleased to announce new Plinkr release with FFL Chat!

 New Plinkr release with FFL Chat

I'm excited to announce a new release of Plinkr featuring FFL Chat

With FFL Chat customers can interact with FFL's directly through secure chat to arrange transfers, inquire about products or get updated status on orders.

FFL Chat allows FFL's to contact other FFL's directly to exchange certificates for validation to ship products, engage in trades and communicate with other store locations directly and securely.

If you are a FFL and have products for sale on GunBroker customers can ask questions about your products directly creating a realtime selling experience allowing for quick follow ups and accessory sales.

GunBroker Chat Integration Example

FFL Chat Messages
Unread message count

Read and unread messages

Receive notifications when customers contact you via FFL Chat. 

With interactive chat you will have these distinct advantages:

1. Live chat improves the support experience for customers. 

2. Live chat helps with customer acquisition and onboarding. 

3. Live chat lets your agents build rapport with customers.

4. Live chat reduces repetition for your customers. 

5. Live chat boosts your customer service team's productivity. 

6. Live chat lets you provide 24/7 support.

7. Live chat increases customer engagement.

8. Live chat can give you an edge over your competition.

9. Live chat data helps inform product decisions.

Download Plink today and start reaping the rewards!

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